Thursday, April 7, 2011

T.I.P.S- To Insure Proper Service. It's Not 1950 Anymore People!

Would you try to pay your grocery store less for your groceries just because you don't have the money? 

 Could you call your cable company and tell them that you will "get them next time", because you are low on cash this month?

 NO YOU WOULDN'T, and as a matter of fact you couldn't.  
So why then, does it become "ok" to not tip your server, and more importantly not tip them at least 18%?  

That is the minimum standard accepted ammount to be paid when you receive good service and based on the cost of living that's the LOWEST it should be.  For those of you that have never worked in the service industry, you need to look at it through our eyes and realize that if you don't tip us appropriately, WE DON'T MAKE $$!  I don't know how people think we pay our bills when they leave us nothing.  Now I know sometimes you will get a bad server and I'm not talking about that.  I'm talking to the ignorant people that tip 10-15% across the board, regardless of service and the people that think that just because they're low on cash, it's ok to "get us next time."  Again, I will reiterate-  you wouldn't try to pay less than expected for you groceries or bills, so you SHOULDN'T try to pay your server less!  
Now you can say, "If you don't like it then quit and get a 'real' job" (I've heard that one a lot lol), but my response to you is- "If you can't afford to tip, then STAY OUTA MY RESTAURANT and cook and clean for yourself!"  See how you like it when you have to do it yourself and not get paid.  How do you feel when you slave over the stove for your own family and they don't thank you? 

 I stumbled upon a few key lessons on appropriate behavior for YOU THE CONSUMER, when you visit us in the restaurants.  If you would like us to keep giving you appropriate service, then you need to give us the appropriate RESPECT! 

Take these as Lesson #1:

The next time you're out eating at a resturant, look at your server. Do you think they are really happy to be doing that job? The answer is no, they are not, but it's what we do, and we do it for the money so please help them out. It's a tougher job than you think and you should pay them accordingly!

There are SO many people out there flooding the restaurants w/o any knowledge of how to tip, and it is extremely frustrating. Here is a short guide for the general public to follow. Feel free to print out and store in your wallet and/or purse.

If you have children, DO NOT let them, open and dump anything on the table (ie; salt, sugar, etc). IF YOU DO, you must leave an extra $5 for the server to clean up YOUR CHILD'S mess & to restock the now unusable wasted items. We are neither their babysitter nor their parent. The least you can do is pay us for the extra work. Also make sure you control your kids and don't let them scream or run around the restraunt. It's very distracting and rude to others eating, not to mention dangerous if they get ran over by a server with hot food in their hands.

If you feel the necessity to stay for longer than 15 minutes after you pay, its an extra $3 every 30 minutes. We make our money from the tables. If you are in one and we can't seat it, we don't make money. Not to mention, if you are our last table we have to wait for you to leave before we can leave.

Telling a server they are the best server they've ever had is not a tip. If we are good, let us know by leaving us more money. We cant pay our bills on compliments. Its not that we don't appreciate the praise, its just that if you say that and then leave 10% it's an insult.

Prayer cards and any other religious pamphlet is NOT a tip. It is insulting that you assume we are w/o religion and must save us. Again, like ..3, we can't pay bills w/prayer cards. We'd go to church on Sundays if it wasn't mandatory to work on Sundays because EVERYONE who goes to church follows it by eating out.

It is not 1960. Cost of living has gone up dramatically since then. 18% is the MINIMUM amount of what you should be tipping your servers. Look at the first number of your bill. ie. if your bill is $30, double the 3 & you have a $6 tip. If the second number is more than 5 however, you must add a dollar. Remember, our companies pay us minimum wage which is $2.13. And we are taxed on 15 percent of your meal automatically anyway. So if your meal is $100 and you leave $10 and we tip out $4-5 to the busser, bartender, and whoever else then we pay tax on 10 dollars and we make $5. It seems small but it adds up. How many times do you eat out per week and do this?

If you get a discount because your food was prepared wrong or something, do not take it out of our tip. We didn't cook it. The cooks get paid hourly regardless if the food sucks. However, we only make what you give us.

If you happen to get anything for free and you did not have a problem with your dining experience, most of the time it is because the server thinks you will realize that they are giving it to you for free. There should be extra tip thanking the server for the free item. They could get in a lot of trouble giving away free stuff. You should give them hazard pay for it.

If you come into the restraunt 10 mins before closing or any time near closing hurry up and order your food and get out. Closed means closed, not social hour. It is so rude to sit there and take your sweet ass time. We can't leave until you leave because we have to do sidework and clean the table you are sitting at. We don't want to stand there waiting for you for an extra hour just because you don't want to go home. We recommend 24 hour establishments such as Dennys if you wish to sit into the wee hours of the night.

If you only come in for coffee or a dessert, to do paper work, or to have a meeting, don't sit there taking up our booths for hours. We are not Starbucks or a hotel restraunt. If you want to sit for hours, go there or else you better leave a good tip for us and camping fee included.

When we come up to the table to greet you and we ask how you are doing, please let us know. We honestly want to know how you are doing. And ask us how we are doing as well. It's called manners. If you are in a bad mood we want to know that from the beginning. A confused stare or complete silence does not suffice as a reply to "How are you doing?". Also most of us are REQUIRED to say certain things during the greeting, so please don't interrupt our greeting and say "I want coffee", "Can we get some bread?", or "What are the soups?" Just sit tight for a damn minute & let us talk. You're not helping us out & saving us time by stopping our greet, you are pissing us off.

Don't ever talk on your cell phone in a restaurant. This is probably the rudest thing to do. If you must be on your cell, at least keep your voice down in respect for other customers. If you are on your cell phone when we walk up to greet your table we will walk away and not return until you get off your phone. Just show some respect and give us your attention for a couple of minutes.

When you're taken to a table, sit there. There's a reason you were taken to that table and it's because that server is next on the rotation. If you prefer a certain table, section, window seat etc. specify that to the host/hostess BEFORE they walk you to your table!! Don't wait till they get to the VERY back of the restaraunt then ask "can we have a booth?" "Can we sit by the window?" No! The reason you weren't sat by the window or in a booth is most likely because the server by the window or the server with the booths just got sat and you will receive better service if you stay put. If you ask BEFOREHAND the hostess has time to sit you accordingly. They have time to find you a table where you will be happy to sit AND receive good service!

If you wave at me or try to talk to me while I am talking to another table or have a huge tray in my hand, I WILL ignore you. We have other people besides you to take care of and unless we are standing still or hanging out by a computer, we are doing something. It is rude to think we will stop what we are doing for one table just to come help you. Let me put this heavy ass tray down in the middle of the dining room to find out you want more sauce. Do not grab me, or wave, or shake your glass, or call me ma'am or waiter or any other pet-name you want to call me because you were on your cell, or talking, or interrupted my initial greet where I told you my damn name!

You know you're a server when.....

1. You know that "in the weeds" is NOT a camping term.
2. You cant decide who you hate more: kids, old people, teenagers, or foreigners
3. You're pissed if you got a $10 tip on a $60 check.
4. You can figure out 20% like nobodys business.
5. You heavily debate putting on a gratuity for a big party. And may call in a second opinion to evaluate the table.
6. You're familiar with the signature cocktail: water with lemon.
7. You don't have any idea what the special is and could care less.
8. When you go out to eat, you over analyze everything your server does. And even if they screw up you still tip at least 20%.
9. You hang out at the server table.
10. You know about all your co-workers sex lives and drug habits. And you participate in one or the other; or both!
11. You know what the most dreaded side work is and how to avoid getting stuck with it.
12. Same goes for the death section.
13. You understand the importance of booths.
14. You know that an over cooked steak is the worst re-cook ever.
15. You want to kill the kitchen when they have 30 minute ticket times.
16. You will take the long way around just to avoid your table.
17. You hate making desserts.
18. You get weeded waiting forever for the bar to pour you a freakin beer.
19. You live out of your car.
20. You always have cash on you, yet you're always broke.
21. Your cash is usually still in your book days after you worked.
22. You know who sells the good drugs.
23. You never know what happened to the wine key.
24. You become a nocturnal creature.
25. Everybody on a Sunday AM shift has a hangover.
26. The busser is never around when you need him.
27. Getting cut does not equal getting out.
28. You need a manager card to wipe your ass!
29. A mess up is always appreciated by the starving servers...
30. And you're all like a bunch of vultures when it happens!
31. When in doubt-you go with medium.
32. You use the term 86 in regular conversation. Yet you have no idea where it came from.

Thank you for reading!

No comments:


Related Posts Plugin for WordPress, Blogger...